Shipping Policy

Shipping rates and free shipping thresholds

Free standard shipping is available on orders of US$150 or more to the United States, CA$200 or more to Canada, and €150 or more to countries in the European Union. Thresholds apply after discounts. For the United States and Canada, use the merchandise subtotal before taxes. For the European Union, use the displayed merchandise subtotal, including VAT. Brazil Reserve items count toward the threshold where Brazil Reserve is available.

Standard shipping below the threshold costs US$9.95 to the United States, CA$12.95 to Canada, and €7.95 to countries in the European Union. These are charges per order, including eligible orders containing both local warehouse and Brazil Reserve items. Other shipping services, where available, may have an additional charge. Free exchanges remain available under our Return and Refund Policy. Terms agreed for earlier purchases remain unchanged.

Shipping

Local warehouse orders

Products marked QUICKSHIP for your destination are fulfilled from the warehouse serving that destination: Canada from our Canadian warehouse; the United States and other international destinations from our U.S. warehouse; and European Union countries from our German warehouse.

Product availability and dispatch estimates depend on the selected destination. Local warehouse dispatch estimates do not apply to products stocked in Brazil.

Brazil Reserve: prepaid monthly consolidated shipments

Products stocked in Brazil are offered separately from local warehouse stock. Eligible prepaid orders are grouped into separate monthly consolidated shipments to Canada and the United States. After arrival at the destination warehouse, orders are packed individually and shipped onward. Brazil Reserve delivery through Germany is not yet offered.

Monthly consolidation adds time before local dispatch. Any estimate displayed for an order should be read together with its Brazil Reserve status and destination. We do not promise that a newly placed order will join a particular monthly shipment.

Delivery estimates and assistance

Dispatch and delivery estimates vary by product, destination and selected shipping service. They are not guaranteed delivery dates. If a parcel is lost or delayed, contact team@taygra.shoes so we can assist and investigate with the carrier. This policy does not limit agreed purchase terms or mandatory consumer rights and remedies.